How to Use Social Media as a Customer Service Tool

Posted by bigmoneyweb under Social Media
From http://www.businessgross.com 4307 days ago
Made Hot by: NanoTechnologyMedia on February 7, 2013 1:43 pm

Any business will fail without a good customer service. As a business owner, you must explore every available means to keep your customers, or else, you’ll lose them into the ever waiting hands of your competitors.

With many communication platforms available today, you have no excuse for not maintaining a good rapport with your customers.

Social media is one of the most widely used communication avenues today. Now, think away from just making friends, getting latest information, or catching fun. Think business!

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Comments

Written by Sian Phillips
4307 days ago

Great post Valentine. I see some brands ignore comments which can be so detrimental to their business - and quite rude too.You have some great tips there. Thanks for sharing on Bizsugar.com......of course :)

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Written by bigmoneyweb
4307 days ago

Hi Sian,

Thank you so much for stopping by,I have came across such brands and it makes me wonder if they really even care for the people that took their time to comment on a certain issues but never got any response which is very rude.

I hope they will change someday. Thanks for your comment. :)

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