BizSugar.com › Social Media › Is A Messenger Bot Right For Your Small Business?

With all the tasks you have on your plate at a small business owner, one thing you may not have much time for is answering customer questions. Even if your business prides itself on providing excellent service, there are plenty of other concerns that take up the limited space of your very busy day. With social media morphing into a top way that customers are reaching out to brands, messenger bots are becoming a popular way to connect with people without having customer service inquiries taking over your day.