BizSugar.com › Startups › 6 Strategies For Improving Your Business Reputation Online

Every business fears that a single angry and unfair customer can jeopardize their business by a very negative post on Yelp, Better Business Bureau, or one of the hundreds of other consumer complaint and review sources on the Internet. Most owners and leaders don’t even know how to keep track of what people are saying about them on the Web, much less how to respond or remove it.