BizSugar.com › Startups › Startup Professionals Musings: 5 Keys to Developing Trust and Leadership In A Crisis

Every business leader expects to encounter one or more crises eventually. The challenge for each of you is to get it handled quickly and effectively, without losing the trust of constituents, as well as customers. In my role as business advisor, I see leaders who handle it well instinctively, and others who fall apart under the stress, or let their emotions and biases lead them astray.