BizSugar.com › Strategy › 1st Pillar (Part 3): How an Improved Patient Satisfaction Impacts Your Bottom Line

Patient satisfaction and the bottom line of your hospital or medical clinic is directly linked with each other. The more satisfied your patients feel during their visit, the more your bottom line improves. The improved level of satisfaction should also reflect in your HCAHPS scores, which is a deciding factor for your hospital’s reimbursement.

An improved patient satisfaction will help you achieve these for your healthcare business: improving outcomes, reducing costs, and delivering a more delightful healthcare experience to people.