If anything typifies the ambitions of modern marketers, it’s the “O” word — omnichannel. We give much lip service to this common goal of engaging customers in seamless and timely experiences across touch points. But, in reality, it’s not so easy to enable these types of ubiquitous experiences across a large marketing technology stack, much less enhance it.
4 steps to enhance the customer experience
Posted by kimonos under StrategyFrom http://marketingland.com 2877 days ago
Who Voted for this Story
Subscribe
“Martin,
Thank you for your readership and encouragement.
Best...”
“The niches I blog about (blogging/guitar mostly). But that’s not because...”
“Rachel: More power to you! Thanks for sharing!
Best Premises,
Martin...”
“Adam: Which is your favorite niche at the moment?
All the Best,
Martin...”
“Javelyn: Thanks for sharing these ideas. I see the potential for a...”
Comments