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What important principles have you discovered this past year that can make a dramatic impact on your life and business in the future?

I know it can seem cliché at the end of the year to reflect on the past year and set goals for the next year.

However, it is critical to our businesses and to each of us individually to stop, take a moment and reflect on the year that has just past and determine the things that have made the biggest impact on us, our business and our family.