BizSugar.com › Strategy › 6 Surefire Strategies to Increase Customer Retention

I’m sure you’ve all heard this quote from the crazy-haired physicist, “Insanity is doing the same thing over and over again and expecting a different result.” Well… what do you think Einstein would say about your customer retention strategy?
I’m sure if he were here to consult businesses today, he’d agree with me on this:
The way SaaS companies approach customer retention is insane!