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Accentuate the positive

Accentuate the positive - http://blog.myprojecttracker.com

Posted by Barneyausten under Strategy
From http://blog.myprojecttracker.com 4598 days ago

When delivering services, it is important to focus on the positive contributions that are made to clients. Often too much time is spent on negatives that can create a poor impression with the client. Negatives need to be resolved, of course, but positive messages need to be part of the engagement.

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