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Office Depot: a case study in the cost of broken trust

Office Depot: a case study in the cost of broken trust - http://www.truecolorsconsulting.com

Posted by d2kd3k under Strategy
From http://www.truecolorsconsulting.com 5232 days ago
Made Hot by: on December 3, 2008 6:09 am

What happens when the insatiable drive for profits permeates the culture of an organization? Eventually you forget whose business you should be taking care of--just ask Office Depot. Here's can you do to avoid the high cost of broken trust.

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