Self-Service Vs. Customer Support: Which is the Best Customer Engagement Strategy? | Small business news; tips; networking | BizSugar

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Self-Service Vs. Customer Support: Which is the Best Customer Engagement Strategy?

Self-Service Vs. Customer Support: Which is the Best Customer Engagement Strategy? - https://www.process.st

Posted by Liz_062 under Strategy
From https://www.process.st 11 days ago
Made Hot by: problogger78 on August 9, 2019 2:41 pm

Self-service knowledge base, chat bots, voice calls - there are many ways to augment your customer engagement strategy, but they all strive to the same outcome: improving the customer experience.

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