Over the last 15 years, I have worked with hundreds of organizations and 1000s of CRM users, and surprisingly, CRM implementations, for the most part, have not changed much from 1998 to 2013: Implementing a CRM system must include fundamental changes to your organization.
The Key to Success in CRM Implementations
Posted by
LukeRussell under Strategy
From http://www.resolvcrm.com 3986 days ago
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