How consistent is your business?

Do you, as the business owner, deliver a different experience for your customers than your employees? Why is that? It can be a number of things such as experience, attitude, training, etc. One of the things that customers like from a business is consistency. Don’t get consistency mixed up with mediocrity, as you can consistently deliver a fantastic experience….if you plan for it.





Comments


Written by HeatherStone
4138 days ago

Awesome tips, Gary. I think it's easy to forget just how many tools there are out there to keep your business running smoothly. I think sometimes entrepreneurs use a fraction of what's available out there to make their lives easier. Posts like this that map out other options are really helpful to start us thinking about what's available. Thanks so much for sharing it with the BizSugar community.



Written by GaryShouldis
4138 days ago

Thanks Heather, there are so many great tools and services out there, but it can become information overload for any business owner. Places like BizSugar become a resource for helping business owners find these tools for their business. Keep up the great work!



Written by lyceum
4138 days ago

Gary: Thanks for the information. I will have you in mind when it is time to create a manual... :)

Merry X-mas (Yuletide) and a prosperous New Year!



Written by lyceum
4138 days ago

Gary: Thanks for writing a primer on how to create a a business operations manual. Do you have it in print format? ;)



Written by GaryShouldis
4138 days ago

Hey Martin, thanks for the comments. I do have it in print format and have written a few for other businesses. Happy Holidays!



Log in to comment or register here.
Subscribe

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!