BizSugar.com › Strategy › What W. Edwards Deming Knew About Continuous Quality Improvement That You Still Don't

Continuous quality improvement (CQI) is used in organizations as a strategy to bring about continuous organizational change. It is a systematic approach for continually improving all processes that deliver products and services. These can be incremental improvement to processes over time or dramatic for more immediate changes. All processes are continually reviewed in terms of their efficiency, effectiveness, and flexibility.