If your new client has been happy with crap for years, they'll want more of it from you now

Posted by YWD under Technology
From http://blog.yourwebdepartment.com 3510 days ago
Made Hot by: titanofindustry on February 9, 2012 1:40 pm

Okay, your conundrum for the day. If your new client won't let you do the best work you can for them, is it your fault for trying to push them into something you know is better, or should you just give them what they asked for and take the cash?

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Comments

Written by MrsZeus
3509 days ago

Interesting article! Fortunately, I never had to deal with a client of this sort. But in the end, we have to remember - we are paid to do the work our clients want us to do. Otherwise, as Heather suggests it, we should "fire" the client.

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Written by YWD
3508 days ago

Your are lucky, I remember a time when needed work and ended up designing a menu for a restaurant. Simple job you would think, but the job took 2 months and at the menu was both the menu and the flyer for the restaurant. It looked like crap, but it was what the client wanted and I need the money.

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Written by HeatherStone
3509 days ago

There is nothing worse than dealing with a client who's intent on going down a road you know is counter to their goals. You are essentially ham-strung to make improvements, yet receive the blame for the failures. What I do is make my recommendations and try to move forward. But ultimately you have to make a choice: either do what they want, or if it's too much of an ethical sacrifice, it might be necessary to "fire" the client.

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Written by YWD
3508 days ago

Luckily it is only the few clients that think themselves as designers. Sometimes firing the client (though tempting) is not an option. I agree with you, just give the best recommendation possible and move forward. If you think they got a crap job (because their intervention) just distance yourself from the job and client.

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