Tech adoption is a huge factor in becoming an industry leader.How huge? A recent Gartner study found that industries who self-identify as "tech pioneers" are likely to have double the growth of those who view themselves as "followers," and more than three times that of the "cautious" group."You need to not only anticipate change but assume that it is going to happen far faster than you could ever imagine," writes author and thought leader Paul B.





Comments


Written by nicregi
2937 days ago

Hi Erik,

Love this article and thanks for sharing. I seen a few companies using FreshDesk and definitely going to try it out. After all, customer support is the key to success right?

Cheers!



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Share your small business tips with the community!
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Share your small business tips with the community!