Treat your customers like people, not marketing segments. The key: pay attention to tweets, Facebook posts and other data that can help personalize the relationship.
Build Richer Customer Relationships Using 'Small Data' - Global Cio -
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From http://www.informationweek.com 3875 days ago
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“Rachel: Thanks for your response! See you around in cyberspace! :)
All the...”
“Martin,
Thank you for your readership and encouragement.
Best...”
“The niches I blog about (blogging/guitar mostly). But that’s not because...”
“Rachel: More power to you! Thanks for sharing!
Best Premises,
Martin...”
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