Pleasant Surprises: The Catalyst Of Business Success

Posted by Webdev1 under Technology
From http://www.mikemichalowicz.com 4111 days ago
Made Hot by: problogger78 on August 21, 2013 4:34 pm

A few days ago I wrote about an unpleasant experience I had at a hotel. One small annoyance, and they lost my business permanently.

When those small things are done right. Or better yet, done exceptionally well, they are the catalyst of business success. They become pleasant surprises.

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Comments

Written by AngelBiz
4106 days ago

It's those small things that make a world of difference. Many business owners don't get this and end up losing customers like you. On the other hand those who do think about them and act accordingly can succeed in getting customers for life.

The best way to get and keep customers is by positively surprising them with these small gestures.

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