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. Mobile devices and website tracking software have further enlarged the scope of reaching out to customers by making it easier and cost-effective for you to connect with them through multiple sales and enabling self-service options. Customer relationship has, thus, transitioned from being a channel-related strategy to one that is related to tactic. The essential question for you to answer is this: How can you craft a unique product custom-tailored for your customers, given their likes, dislikes, and personality? Sounds complicated and expensive? It is not.

To find out more, check out our list of top CRM apps from the GetApp ecosystem.