Customer service is a popular topic and one that’s used to showcase what a lot of companies claim to do well. Customer service is arguably the most important value of all. Without customers, we don’t have a business. Ultimately, here’s what customer service means to us…
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Customer Service: What It Really Means to Us
Posted by centralpawebster under Customer ServiceFrom http://strellasocialmedia.com 2335 days ago
Made Hot by: OpenSourceMedia on November 29, 2017 4:47 am
Commitment to Excellence: The Details Matter
Posted by centralpawebster under Customer ServiceFrom http://strellasocialmedia.com 2349 days ago
Made Hot by: advertglobal on November 15, 2017 12:30 pm
Quality social media management is made up of hundreds of small details that seem meaningless to most, but must be done well to help our clients get closer to their goals.
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What makes a successful business?
Posted by Aaron under Customer ServiceFrom https://clearcopywriting.com 2352 days ago
Made Hot by: AmyJordan on November 12, 2017 8:30 am
Every business wants to succeed. That’s why you’re in it, right? You’re in it to win it, searching for the key to success. Success is there to be unlocked, but what does it mean and how do we measure it?
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When the Customer Isn't Always Right
Posted by centralpawebster under Customer ServiceFrom http://strellasocialmedia.com 2363 days ago
Made Hot by: bizyolk on November 1, 2017 2:47 pm
When customer service becomes pleasing the customer, at all costs – even when it’s to their detriment – there must be a reality check.
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How to Balance Customer Wants with Needs
Posted by centralpawebster under Customer ServiceFrom http://strellasocialmedia.com 2377 days ago
Made Hot by: BizWise on October 18, 2017 11:49 am
One of our core values is customer service, so we’re conflicted when a client has shiny object syndrome. Do we service the customer by giving them what they ask for?
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6 Telephone Answering Service Myths Debunked
Posted by previsomedia under Customer ServiceFrom http://www.noobpreneur.com 2380 days ago
Made Hot by: LimeWood on October 17, 2017 11:21 am
There are a lot of myths surrounding the outsourcing of your company phone support needs. Here are 6 common myths about phone answering services, debunked.
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Business Gifts: Why It Is Tricky Etiquette
Posted by smpayton under Customer ServiceFrom http://www.eggmarketingpr.com 2393 days ago
Made Hot by: JoshRed on October 3, 2017 7:32 am
Contrary to popular belief, sending out gifts to customers is more challenging than meets the eye. How do you know what the people want and need when you haven’t had the chance to meet them all in person? How do you make the difference between a gift that’s suitable, and a gift that’s not?
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7 Customer Support Hacks to Boost Retention Rates
Posted by erikemanuelli under Customer ServiceFrom https://postfunnel.com 2398 days ago
Made Hot by: mastertushar on September 25, 2017 4:01 pm
This is the fine art of retention — and the Pareto Principle states that 80% of business comes from only 20% of customers.
It’s an important concept to grasp!
Along with stats that suggest it costs to 7x more to gain a new customer than keeping a current one, maximizing your retention rate sh Read More
It’s an important concept to grasp!
Along with stats that suggest it costs to 7x more to gain a new customer than keeping a current one, maximizing your retention rate sh Read More
How To Get Your Customers To Do Your Marketing For You – Venture Catalyst Consulting
Posted by CateCosta under Customer ServiceFrom http://www.catecosta.com 2418 days ago
Made Hot by: businessgross on September 8, 2017 1:21 am
Learn how you can have your customers raving about you so they're doing half of your marketing for you. Hint: customer service is everything.
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Exceptional Customer Experiences: 7 Infallible Rules Not To Be Ignored
Posted by Terri Maurer under Customer ServiceFrom http://www.maurerconsultinggroup.com 2431 days ago
Made Hot by: deanuk on August 25, 2017 10:00 am
For your small business to be No. 1 when it comes to customer service, each customer experience must be exceptional. Providing exceptional customer experiences, will help you stand out with customers. Follow these 7 Rules for success.
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