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How to Manage Dissatisfied Customers

Avatar Posted by smpayton under Customer Service
From http://www.eggmarketingpr.com 2767 days ago
Made Hot by: SimplySmallBiz on May 1, 2017 7:56 pm
The customer satisfaction is one of the important parts in developing the brand loyalty. The impact of the brand reputation lies on the responses that the customers make. Each potential customer has the power to be company’s best advertiser or the customer’s who went with frustrations. Make your u Read More
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Facebook is working hard to partner with other service providers and bring an updated version of the Messenger chat box to companies that are interested in using it to communicate with their customers. Instead of being peer-to-peer only, Messenger can now be used by customer reps to talk directly t Read More
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1 Comment
Customer service is one of those things that can either make or break your company.

You can have excellent products, excellent ideas, or excellent pricing, but if you fail at customer service, chances are you’ve just turned your customers away for good. Read More
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Chatbots, are new, exciting, and have excellent participation rates compared to older channels! We've discussed the why quite a bit, but now we'd like to start talking more about the how. Let's say you're sold, and you want to include a chatbot in your latest work. Where do you begin?

The first Read More
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Is it you or have your clients become more demanding over the last several years? It's probably a little bit of both if you've missed the clues on the trends... Here's the perfect low-cost solution that will have your clients loving you and referring new business to you. Read More
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Compromise your small business reputation just once and it can be almost impossible to recover. It is all too easy to get impatient and inject a pushy sales message or two but to do so can destroy all your hard work up to that point. Building a successful lead generation process is a marathon not a Read More
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Finding the Right Customer Service Channels for Your Business

Avatar Posted by HiringHQ under Customer Service
From https://www.upwork.com 2810 days ago
Made Hot by: maestro68 on March 19, 2017 11:35 am
Customers are short on time and patience. Figure out where to focus your time and resources to boost your customer service program's effectiveness.
Read More
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1 Comment

5 Research-Backed Tips for Increasing B2B Sales

Avatar Posted by brianamorgaine under Customer Service
From http://articles.bplans.com 2818 days ago
Made Hot by: mikehartman1 on March 12, 2017 10:22 pm
If you run a business where you sell your product or service to another business (or you’re planning on starting one), here’s what you need to know about closing the deal. Read More
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2 Comment

9 Ways to Make Your Customers Happy

Avatar Posted by smpayton under Customer Service
From http://www.eggmarketingpr.com 2834 days ago
Made Hot by: businessluv on February 23, 2017 12:52 am
Even if you don’t maintain a customer-facing role yourself, you’re probably no more than one degree removed from someone who does – and if you know what’s good for your business, you’ll make an effort to check in with the public face of your business each week. But are you making the most of this g Read More
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The Lost Art Of Customer Service Within The Tech Industry

Avatar Posted by ivanpw under Customer Service
From http://www.smbceo.com 2839 days ago
Made Hot by: Webdev1 on February 18, 2017 1:57 am
Customer service has become a major inefficiency in tech. It is time to reverse that trend. Use these four tips to provide an unmatched customer experience. Read More
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