So, you’ve got a successful business. Your products and services are resonating well with your customers, and you could run the entire thing on autopilot if you wanted to. But, should you? Chances are your competition isn’t – and you shouldn’t either. For continued success in your business, you mus
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Are You Listening to Customer Feedback?
Posted by megantotka under Customer ServiceFrom http://www.smallbizdaily.com 3332 days ago
Made Hot by: advertglobal on October 18, 2015 1:19 am
Lessons In Customer Loyalty From 3 Successful Businesses
Posted by smpayton under Customer ServiceFrom http://www.eggmarketingpr.com 3339 days ago
Made Hot by: OpenSourceMedia on October 13, 2015 1:44 pm
A happy customer is one that will bring you business again and again, and cut down on your own efforts to attract new business, since they’re usually willing to refer their friends to you.
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How to Improve Your Customer Service in 6 Easy Steps
Posted by aeschenburg under Customer ServiceFrom http://blog.fundbox.com 3361 days ago
Made Hot by: FutureVision on September 18, 2015 8:42 am
There are so many complexities that go into running a small business, and it’s easy to feel like you’re drowning in responsibilities. It’s imperative that you’re very mindful of the quality of customer service you’re providing because this can ultimately determine whether you’re creating a one-time
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Buyer Science: Who are They… and What Do They Want?
Posted by megantotka under Customer ServiceFrom http://www.semrush.com 3374 days ago
Made Hot by: maestro68 on September 7, 2015 8:54 am
Marketing psychology focuses on human behavior and how it affects marketing decisions. Marketers can use psychology to create a more effective marketing strategy. Behavioral economics is the study of psychological, social, emotional and cognitive factors that influence economic decisions, and how t
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5 Customer Onboarding Mistakes Every Business Must Avoid
Posted by AngelBiz under Customer ServiceFrom http://www.smallbizviewpoints.com 3377 days ago
Made Hot by: kingofcontent92 on September 4, 2015 10:46 am
Mistakes you must avoid to ensure your first contact with customer provides pleasant experience and gets converted to customer for life.
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Six Tips for Creating Your Social Customer Service Strategy [Infographic]
Posted by smpayton under Customer ServiceFrom http://www.eggmarketingpr.com 3387 days ago
Made Hot by: MasterMinuteman on August 24, 2015 6:53 am
Customer voices are amplified more than ever due to the rise of social. Here are six things your team should think about when creating your social customer service strategy.
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5 Strategies to Enhance Communication With Your Clients
Posted by ajayprasad under Customer ServiceFrom http://blog.gmrwebteam.com 3388 days ago
Made Hot by: maestro68 on August 22, 2015 8:01 am
Communication is the core of each and every business, whether it is small or a big one and that is why they should always practice it to become better and grow. A business has several options to communication and its their responsibility to find out what option their clients prefer and respond to.
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Keeping Your Customers on Track in the Cross-Device Purchasing Journey
Posted by smpayton under Customer ServiceFrom http://www.eggmarketingpr.com 3394 days ago
Made Hot by: centrifugePR on August 17, 2015 10:54 am
The customer path to making a purchase on your website is no longer a simple one with many customers using different types of technology on their journey to purchase.
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Client Onboarding: How to Build Real Relationships With Your Customers
Posted by amabaie under Customer ServiceFrom http://tweakyourbiz.com 3395 days ago
Made Hot by: luvhealthcare on August 16, 2015 12:37 pm
Your customers are your company’s lifeblood. Everyone knows their importance, and how much effort is placed on making sure they are satisfied with the service or product you provide. Without them, your business would be nothing.
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Providing an excellent customer experience
Posted by jim kelly under Customer ServiceFrom http://oconnorandkelly.ie 3404 days ago
Made Hot by: sophia2 on August 7, 2015 6:42 am
Your delivery of the customer experience that you promised is the total focus of your audience. Here are 6 important tips to remain focused on its delivery
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