Are You Listening to Customer Feedback?

Avatar Posted by megantotka under Customer Service
From http://www.smallbizdaily.com 3332 days ago
Made Hot by: advertglobal on October 18, 2015 1:19 am
So, you’ve got a successful business. Your products and services are resonating well with your customers, and you could run the entire thing on autopilot if you wanted to. But, should you? Chances are your competition isn’t – and you shouldn’t either. For continued success in your business, you mus Read More
A happy customer is one that will bring you business again and again, and cut down on your own efforts to attract new business, since they’re usually willing to refer their friends to you. Read More

How to Improve Your Customer Service in 6 Easy Steps

Avatar Posted by aeschenburg under Customer Service
From http://blog.fundbox.com 3361 days ago
Made Hot by: FutureVision on September 18, 2015 8:42 am
There are so many complexities that go into running a small business, and it’s easy to feel like you’re drowning in responsibilities. It’s imperative that you’re very mindful of the quality of customer service you’re providing because this can ultimately determine whether you’re creating a one-time Read More

Buyer Science: Who are They… and What Do They Want?

Avatar Posted by megantotka under Customer Service
From http://www.semrush.com 3374 days ago
Made Hot by: maestro68 on September 7, 2015 8:54 am
Marketing psychology focuses on human behavior and how it affects marketing decisions. Marketers can use psychology to create a more effective marketing strategy. Behavioral economics is the study of psychological, social, emotional and cognitive factors that influence economic decisions, and how t Read More
Mistakes you must avoid to ensure your first contact with customer provides pleasant experience and gets converted to customer for life. Read More
Customer voices are amplified more than ever due to the rise of social. Here are six things your team should think about when creating your social customer service strategy. Read More

5 Strategies to Enhance Communication With Your Clients

Avatar Posted by ajayprasad under Customer Service
From http://blog.gmrwebteam.com 3388 days ago
Made Hot by: maestro68 on August 22, 2015 8:01 am
Communication is the core of each and every business, whether it is small or a big one and that is why they should always practice it to become better and grow. A business has several options to communication and its their responsibility to find out what option their clients prefer and respond to. Read More
The customer path to making a purchase on your website is no longer a simple one with many customers using different types of technology on their journey to purchase. Read More
Your customers are your company’s lifeblood. Everyone knows their importance, and how much effort is placed on making sure they are satisfied with the service or product you provide. Without them, your business would be nothing. Read More

Providing an excellent customer experience

Avatar Posted by jim kelly under Customer Service
From http://oconnorandkelly.ie 3404 days ago
Made Hot by: sophia2 on August 7, 2015 6:42 am
Your delivery of the customer experience that you promised is the total focus of your audience. Here are 6 important tips to remain focused on its delivery Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!