Phrases Never To Use With Customers or Employees

Avatar Posted by IntelBoutique under Customer Service
From http://intelboutiqueblog.com 4128 days ago
Made Hot by: fundpr on August 13, 2013 11:15 am
A lot of this still happens in the workplace and in many customer service departments in many businesses. And just because it seems like the norm, doesn’t mean it’s right. Sometimes our first impressions are simply words. And our words can ignite feelings of resentment and hostility. We have to Read More

Sure-proof way to interact with your consumers online

Avatar Posted by JasonHJH under Customer Service
From http://smminsights.com 4131 days ago
Made Hot by: fundpr on August 6, 2013 11:11 am
Let’s address the million-dollar question: How should brands interact with their consumers online?
Would appreciate your comments after reading the article. Read More

Why Is the Customer Always Right?

Avatar Posted by Ileane under Customer Service
From http://basicblogtips.com 4131 days ago
Made Hot by: NanoTechnologyMedia on August 5, 2013 6:49 am
This is a guest post by Brian from Blog Engage.
Customer service has proven to be a very difficult part of business for me. Selling online digital products has proven to have it’s own challenges. One of the most stressful examples I have is as follows. Read More
There are just some people in this world who cannot stand receiving negative comments, feedback and reviews. For instance, there are celebrities who make i Read More

The Magic of Owning a Customer-Service Problem

Avatar Posted by RossKimbarovsky under Customer Service
From http://www.entrepreneur.com 4142 days ago
Made Hot by: logistico on July 29, 2013 8:23 am
Customer service is the most important factor influencing buying decisions and how much people trust a company, according to a recent study. Businesses can reap immense rewards when they wow customers with great service. Here are three things you can do to impress and delight your customers. Read More

How To Treat The Clients You Don’t Want

Avatar Posted by IntelBoutique under Customer Service
From http://intelboutiqueblog.com 4144 days ago
Made Hot by: smallbizwoman on July 28, 2013 9:53 pm
If you find that there is a person or two who are going to be more trouble than they’re worth; whether it’s too many complaints, frequent late payments, canceling appointments, too many demands outside your scope or just plain obnoxious, get them out the door as quickly as possible. People who are Read More
While social networks can be great places to engage customers, many brands still haven't found their footing on Facebook, Twitter, and the like. Producing meaningful content that customers want to share poses a perennial problem. What's more, the social networks aren't waiting for any brand to catc Read More
Not everyone will contact your small business to complain. But they just might head online to spout off their negative feedback!

Keeping tabs of mentions of your biz on the internet is key to managing your online reputation. Some tips for covering your bases plus an infographic all about custom Read More
A Texas hotel goes above and beyond to make the stay of an audacious lodger one he'll fondly remember... Read More

Business Strategies From a Trip to the ER

Avatar Posted by AngelaMoore under Customer Service
From http://thebizfarmer.com 4155 days ago
Made Hot by: deanuk on July 16, 2013 3:15 pm
What can you learn about wowing your customers, from a trip to the ER? Five tips to provide a better experience and increase customer referrals! Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!