A lot of this still happens in the workplace and in many customer service departments in many businesses. And just because it seems like the norm, doesn’t mean it’s right. Sometimes our first impressions are simply words. And our words can ignite feelings of resentment and hostility. We have to
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Phrases Never To Use With Customers or Employees
Posted by IntelBoutique under Customer ServiceFrom http://intelboutiqueblog.com 4128 days ago
Made Hot by: fundpr on August 13, 2013 11:15 am
Sure-proof way to interact with your consumers online
Posted by JasonHJH under Customer ServiceFrom http://smminsights.com 4131 days ago
Made Hot by: fundpr on August 6, 2013 11:11 am
Let’s address the million-dollar question: How should brands interact with their consumers online?
Would appreciate your comments after reading the article. Read More
Would appreciate your comments after reading the article. Read More
Why Is the Customer Always Right?
Posted by Ileane under Customer ServiceFrom http://basicblogtips.com 4131 days ago
Made Hot by: NanoTechnologyMedia on August 5, 2013 6:49 am
This is a guest post by Brian from Blog Engage.
Customer service has proven to be a very difficult part of business for me. Selling online digital products has proven to have it’s own challenges. One of the most stressful examples I have is as follows. Read More
Customer service has proven to be a very difficult part of business for me. Selling online digital products has proven to have it’s own challenges. One of the most stressful examples I have is as follows. Read More
Hugging The Cactus: Why Businesses Should Value Negative Customer Feedback
Posted by bradsknutson under Customer ServiceFrom http://www.searchenginejournal.com 4143 days ago
Made Hot by: maestro68 on July 30, 2013 4:48 am
There are just some people in this world who cannot stand receiving negative comments, feedback and reviews. For instance, there are celebrities who make i
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The Magic of Owning a Customer-Service Problem
Posted by RossKimbarovsky under Customer ServiceFrom http://www.entrepreneur.com 4142 days ago
Made Hot by: logistico on July 29, 2013 8:23 am
Customer service is the most important factor influencing buying decisions and how much people trust a company, according to a recent study. Businesses can reap immense rewards when they wow customers with great service. Here are three things you can do to impress and delight your customers.
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How To Treat The Clients You Don’t Want
Posted by IntelBoutique under Customer ServiceFrom http://intelboutiqueblog.com 4144 days ago
Made Hot by: smallbizwoman on July 28, 2013 9:53 pm
If you find that there is a person or two who are going to be more trouble than they’re worth; whether it’s too many complaints, frequent late payments, canceling appointments, too many demands outside your scope or just plain obnoxious, get them out the door as quickly as possible. People who are
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How 7 Forward-Thinking Brands Are Engaging with Customers on Vine
Posted by danielzeevi under Customer ServiceFrom http://dashburst.com 4142 days ago
Made Hot by: logistico on July 28, 2013 3:35 pm
While social networks can be great places to engage customers, many brands still haven't found their footing on Facebook, Twitter, and the like. Producing meaningful content that customers want to share poses a perennial problem. What's more, the social networks aren't waiting for any brand to catc
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Are people complaining about your business without you knowing about it?
Posted by Martina Iring under Customer ServiceFrom http://martinairing.com 4142 days ago
Made Hot by: Sun Tzu Business Guide on July 24, 2013 4:19 pm
Not everyone will contact your small business to complain. But they just might head online to spout off their negative feedback!
Keeping tabs of mentions of your biz on the internet is key to managing your online reputation. Some tips for covering your bases plus an infographic all about custom Read More
Keeping tabs of mentions of your biz on the internet is key to managing your online reputation. Some tips for covering your bases plus an infographic all about custom Read More
How One Business Fulfilled a Ridiculous Customer Request
Posted by Squawk Media under Customer ServiceFrom http://www.entrepreneur.com 4142 days ago
Made Hot by: mikehartman1 on July 24, 2013 12:52 pm
A Texas hotel goes above and beyond to make the stay of an audacious lodger one he'll fondly remember...
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Business Strategies From a Trip to the ER
Posted by AngelaMoore under Customer ServiceFrom http://thebizfarmer.com 4155 days ago
Made Hot by: deanuk on July 16, 2013 3:15 pm
What can you learn about wowing your customers, from a trip to the ER? Five tips to provide a better experience and increase customer referrals!
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