Sure you use social media to push out your message. Who doesn't? Tools like Facebook and Twitter can be fantastic channels for building your brand, but there's another kind of marketing social media can help you with and a recent survey shows more and more small businesses are figuring this out. I'
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Social Media Helps Your Business With Customer Service
Posted by BusinessBloggerPro under Customer ServiceFrom http://smallbiztrends.com 4147 days ago
Made Hot by: tcamba on November 20, 2012 1:29 pm
Best in Class: Toyota’s Recall Website
Posted by stepbystepmarketing.com under Customer ServiceFrom http://www.stepbystepmarketing.com 4174 days ago
Made Hot by: Small Business Tribe on October 23, 2012 3:30 am
Whether you sell forklifts or prepare people’s taxes, the time could come when you have to tell your customers, “We did something wrong, but now we are going to make things right.” I’d urge you to visit a special site that Toyota has set up for customers whose cars are subject to product recalls.
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Why Do I Respond To Every Comment on My Blog And Why You Should Too
Posted by GuideAndNews under Customer ServiceFrom http://www.guideandnews.com 4177 days ago
Made Hot by: Kirsten Jones on October 21, 2012 1:53 am
Here are some of the reason on why do I respond to each and every comment on my blog and why you should too:
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Top 3 Tips for Improving Customer Loyalty
Posted by UPmarketArt under Customer ServiceFrom http://smallbusiness.uprinting.com 4180 days ago
Made Hot by: stillwagon428 on October 18, 2012 1:47 pm
Customer loyalty is a an idea repeated so often that it's lost most of its meaning.
James Stewardson gives us 3 basic tips to help increase repeat business. Read More
James Stewardson gives us 3 basic tips to help increase repeat business. Read More
Customer Service Tips to Make Your Competition Drool with Envy
Posted by Sharyn under Customer ServiceFrom http://www.sharynsheldon.com 4213 days ago
Made Hot by: Big Business Boogaloo on September 13, 2012 8:23 pm
One way to really stand out from the competition and become your customers' favorite place to go to is to provide superior customer service. Here are 7 tips to help you get there.
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"The Focus ALWAYS Was The Customer" -- Interview With Nancy Georges, Customer Service Expert
Posted by GetApp under Customer ServiceFrom http://www.getapp.com 4220 days ago
Made Hot by: BusinessBloggerPro on September 9, 2012 6:27 am
We asked Nancy Georges, one of the leading customer service experts, a few questions about herself, what are the main elements of good customer service, the top 5 concerns of small businesses with respect to customer service delivery and where to learn more about customer service topics.
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Customer Service: The Only Thing That Makes Your Business Different-The Small Business Playbook
Posted by GaryShouldis under Customer ServiceFrom http://www.thesmallbusinessplaybook.com 4227 days ago
Made Hot by: Emma on September 5, 2012 10:28 pm
The thing is, when it comes to your competition, they can easily copy your ideas, your products, your look and feel…..the one they they can’t steal is the relationships you build with your customers. Many business don’t realize that it’s the way you treat your customers that makes you different fr
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1…2…Testing, Testing… Feedback?
Posted by IntelBoutique under Customer ServiceFrom http://intelboutique.wordpress.com 4223 days ago
Made Hot by: Marketing_Mashup on September 4, 2012 4:50 am
There is something extremely critical about receiving feedback that all business owners and entrepreneurs must understand. As small business owners, we look at the tools that are available to help us gauge whether we’re on the right track or not. And because there’s so much information that’s bo
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[Infographic] Improve Your Customer Service - "Destination Customer Satisfaction"
Posted by GetApp under Customer ServiceFrom http://www.getapp.com 4229 days ago
Made Hot by: Emma on September 3, 2012 10:48 pm
GetApp has prepared an infographic to educate small business owners about the dangers of poor customer service and ways to improve it.
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Serving Your Customers: Lessons You Can Learn From The Genius Bar
Posted by webdotcom under Customer ServiceFrom http://www.web.com 4224 days ago
Made Hot by: InvernessGlenn on September 3, 2012 12:11 am
Everyone knows that a huge aspect of Apple’s success is their remarkable store strategy, complete with the ‘Genius Bar’. These stores have, from the very beginning, exemplified a new standard for an in-store customer experience.
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