In our State of Local SEO Survey, 90% of respondents agreed that the impact of reviews on local pack rankings is real. Local business owners should be able to turn those chilly black-and-white words on a review profile into a living color interaction, with the potential for further details, vital l
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Basic Reputation Management for Better Customer Service
Posted by andriawhack under Customer ServiceFrom https://moz.com 1275 days ago
Made Hot by: MasterMinuteman on October 24, 2020 9:11 am
Post-COVID Traveling: 6 Ways to Travel Safely
Posted by AreMorch under Customer ServiceFrom https://aremorch.com 1277 days ago
Made Hot by: luvhealthcare on October 22, 2020 10:22 am
ow can hotels assure travelers of safe stays and safe travel post COVID-19? Post-COVID Traveling: 6 Ways to Travel Safely
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How Social Media Monitoring Can Save Your Brand
Posted by centralpawebster under Customer ServiceFrom https://strellasocialmedia.com 1278 days ago
Made Hot by: steefen on October 21, 2020 7:31 am
Ever wonder how important it is to monitor your social media channels? Consider this… 67% of consumers use social media networks to seek resolutions to problems with a brand. And, 60% of those who complain via social media expect the brand to respond within an hour.
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How to Up Your Customer Service Game With Social Media
Posted by centralpawebster under Customer ServiceFrom https://strellasocialmedia.com 1285 days ago
Made Hot by: Copysugar on October 14, 2020 10:15 am
Recently, someone who read my post on BizSugar asked the question, “Do you think that the majority of the small companies have allocated energy, time, and resources for online community management?” Martin – this blog’s for you!
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7 Simple Strategies to Keep Your Customers Engaged
Posted by AngelBiz under Customer ServiceFrom http://www.smallbizviewpoints.com 1290 days ago
Made Hot by: MasterMinuteman on October 9, 2020 4:13 am
An engaged customer not only provides more business to you, but also recommends it to their friends and families. These strategies can help you keep them engaged.
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Should You Be Completely Honest When Speaking To Customers?
Posted by ben_london under Customer ServiceFrom https://www.invoiceberry.com 1297 days ago
Made Hot by: SimplySmallBiz on October 6, 2020 11:03 am
Being honest with your customers can help you create a far better customer experience and build a level of trust!
Check out this article to see why you should be always honest when speaking with your customers. Read More
Check out this article to see why you should be always honest when speaking with your customers. Read More
12 Lesser known, But Equally Important Customer Service Skills
Posted by shatekpatrick under Customer ServiceFrom https://www.superoffice.com 1294 days ago
Made Hot by: centrifugePR on October 5, 2020 7:11 am
Traditional customer service skills are necessary, but to deal with today's customers, support reps need to evolve. Here’s 12 skills to look for in 2020.
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Tips for Using Community Management to Deliver an Exceptional Customer Experience
Posted by centralpawebster under Customer ServiceFrom https://strellasocialmedia.com 1299 days ago
Made Hot by: robinandy58 on September 30, 2020 8:01 am
How to ensure your community management efforts strike the right chord with your followers. https://bit.ly/StrellaCmmtyMgmtTips
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Community Managers: Serving Our Customers’ Customers!
Posted by centralpawebster under Customer ServiceFrom https://strellasocialmedia.com 1306 days ago
Made Hot by: marketingvalue on September 23, 2020 10:00 am
The challenges and relationship dynamics involved in serving our customers’ customers on social media.
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Why Community Management is Critical to Your Social Media Success
Posted by centralpawebster under Customer ServiceFrom https://strellasocialmedia.com 1313 days ago
Made Hot by: businessgross on September 16, 2020 6:01 am
If you’re not convinced community management is essential, consider this… 50% of customers say they would discontinue doing business with a company that does not respond to a negative social media post.
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