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In the end our successes and our failures have more to with what we believe and the actions we take than any external factor. Regardless of the goals and targets set for you, your personal and professional development are primarily your responsibility. Don’t simply accept the goals and targets that are given to you. Read More

Would you like to increase sales for your small business? Of course. Who wouldn't? Well, here are six tips to show you how. Brought to you by Susan Ward of About.com's Small Business Canada, the effectiveness of these suggestions may vary depending upon the size and kind of business you operate. However, there is probably something here for everyone in terms of inspiration that will get your smal Read More

Every good golfer needs to work on their follow through, and so do good sales people. You need to get past the surface where a lot of sales reps get stuck by having follow through questions for each question you ask. Read More

The most effective way to prevent deals from stalling is to schedule an advance on every sales encounter. This is difficult, but it is still much easier than having to reengage the prospect later. Read More

In a perfect world, every employee would understand that what they do is really in some way to serve a customer. That is what organizations with customers are designed to do. Too often, though, little silos and fiefdoms develop. Many of these silos and fiefdoms believe that the responsibility for serving customers and for growth belongs to someone else. It doesn’t. Growth is always easier when al Read More

My wife lost her [old original 2G] iPhone, so we went to the AT&T store in Eagan, Minnesota to buy her a new [3Gs] iPhone. We encountered David Long, one of the best retail salespeople I've seen in a while. Read More

Self discipline is truly the foundational attribute of great performers, including great salespeople. It is this discipline that allows them to take the actions that some put off and most never take. It separates the top performers from the rest of the pack. More often than not, it allows those with less skills and more desire to outperform those with greater skill and less discipline. Read More

Too many business owners aim to please everyone. That's just not possible, though. It's also bad business. Instead, aim to please your ideal customers! Read More

So Hollywood tells us that the world is going to end in 2012. Yikes! That means we only have a couple years to meet our sales and career goals! Better hurry... Read More