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Negative customers are a fact of selling. How can you still sell to a naysayer? Read More

It is essential for a sales professional to get a huge number of quality leads in order to widen their market. The advent of new technology has paved way to make this easier for modern sales professionals. There are so many tools, so many platforms, so many softwares, so many websites that a sales professional can utilize to get leads but only one Read More

In episode 15 of the Sales Management 2.0 podcast, Jerry Kennedy and Colleen Stanley discuss how to build high performance sales teams, even in tough economic times. Read More

In order to fully engage, avoid lies and have a meaningful sales relationship, you need to feel comfortable with asking direct, hard questions. Read More

A person's likeability factor is often referred to by people such as Simon Cowell when assessing contestants for TV shows like Pop Idol. While it might be a commonly used term, how many of us really understand what it means? How can you use your own L-factor to improve your sales performance? Read More

Ethical salespeople?! Quick! Someone call the Mythbusters! Read More

Your time in front of a prospective customer is extremely valuable. The hardest part of the sales process can sometimes be just getting quality time in front of the prospect to ask questions. When you get to this point, you definitely want to make the most of your opportunity. You never know, this might be your only chance to advance the sale. Read More

For many decades, perhaps the most successful client development strategy for both professional service firms and individual professionals has been one of focusing on a small number of high value clients. More recently, strategies have focused on building large "follower" lists - e.g. for email marketing purposes. Either strategy can work Read More

Colly Graham a leading sales trainer and owner of salesxcellence replies: The first step in finding customers is to identify your target market. Know the key drivers that will stimulate action in your prospective customers. Establish a profile of your customers and determine why they buy. Ask yourself the following questions: What problems do yo Read More