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The most powerful and the most essential tool for small business is to build a good Customer Relationship Management. Small Business should be customer-centered. This will help them to stay ahead and to build good relationship with the customers. It is essential for small business to create customer relationship because this will help them to secur Read More

Sustainable, consistent, innovation is increasingly the competitive edge for businesses of all sizes. Here's 5 metrics any business, of any size, can measure to judge the success of their innovation. Read More

People use social media for a lot of things. Personally, I use it to be as loud as I possibly can. I know that probably sounds bad, but think about it: I want to use all the tools available to me so that I can be ME as loud as I can, everywhere I can. Doing so helps me filter out unqualified leads and attracts the people who are most likely to be Read More

Organizations are using Twitter (Twitter) for just about everything from ecommerce to legislative awareness. Given the variety of messages that Twitter can be used for, why not use it for one of the most critical needs an organization has — finding employees? Read More

Deciding when to change your business strategy can be tough. In tough economic times, you can quickly see old sources of revenue melting away giving you a clear indication that it's time to change course. But, of course, change is scary and you can risk alienating loyal customers (and employees and partners) along the way. This article from Busin Read More

Each business has 7 ages: enthusiasm, naivety, attention, maturity, expansion, leadership and exhaustion. Read More

Ron Corning of SBTV.com gives some interesting tips for small business recession survival in this videotaped interview. Some of the suggestions are just common sense others may surprise you. The high points: --Repackage your products and services to increase sales --Don't lower prices because of the impact it may have on future business and lon Read More

There are all kinds of small business owners in Russia. Some of them operate clubs and restaurants, some run Western-style advertisement, IT or legal consulting businesses, some are fixing teeth or noses, some are building homes, some repair cars, some grow tomatoes and wheat and many operate retail shops selling food, clothing, cars, antiques, or Read More

Small businesses are famously agile and attuned to the wants and needs of their customers. But as they begin to grow, or as market conditions begin to change, staying on top of customer requirements can be a tricky feat. If relationships become too tenuous, an aggressive competitor will prey on those weaknesses and poach “at risk” customers. Read More