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Those who persist in viewing the world through competitive lenses are marginalizing themselves. Those who see through collaborative lenses are, paradoxically, those who will win—not those who set out to "win" by competing. Read More

The old saying (which I'm sick of) is that “you can't manage what you can't measure.” It's a statement with a lot of truth to it, but so is this: “you measure what you manage, so you'd better be sure you're measuring what you want to manage.” Read More

There's nothing wrong with measurement per se. But what results from repetitive microscopic measurement tends to be just the belief that people exist for the company—not the other way 'round. Are you killing the very thing you want to measure? Read More

In the 2008 American Express OPEN Spring Monitor, they found a sharp contrast between business owners over sixty and the small business population at large as they manage their way through the current economic uncertainty. Entrepreneurs over sixty are taking actions that show they learned from their past experiences with inflation. Although the Read More

Ever wanted to start a business, but was told you didn't have enough money? Maybe your ready to take your current business to the next level? These are the commands to starting a business on a budget! Some great tips and advice that every entrepreneur should read! Read More

"Discovery consists of looking at the same thing as everyone else and thinking something different." The quote is attributed to the Nobel prize winning physician Albert Szent-Györgyi. How do you look at something different? One method I'd recommend is to "scamper." Yes,hopping around like a small animal or child *is* fun, that's not what Read More

Want to know the secret to email follow up? TWO WORDS: Subject line. Because that's the only thing customers see. Because that's the only thing customers have the time to read. Because that's the only thing customers will use to decide whether or not to open it. Because that's the only way you can immediately differentiate yourself in the Read More

Sometimes it's little, simple steps that can quickly get your workplace on the path to being green. Read More

Great brands operate at a higher level. They don't change the essence of who they are as the business changes. That's backward and that's why companies fail. Instead, they make sure that they direct how the business changes so that it fits with the brand, from the new lines they bring in, to the employees they hire, to the competing compa Read More