Published small business news | BizSugar

Posted by Chad under Customer Service
From http://www.paysimple.com 5908 days ago
Made Hot by: on September 30, 2008 3:43 pm

Regardless of the industry, everyone has had a challenging experience with customer service. Because the Internet has given businesses the opportunity to connect with more consumers, the focus on customer service quality has given way to customer service quantity. Here are five key practices (starting with the easiest) to creating an exceptional c Read More

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Sales and Marketing - Align, Define and Make Money

Posted by katiesalesleadership under Sales
From http://ezinearticles.com 5908 days ago
Made Hot by: on September 30, 2008 3:43 pm

Colleen Stanley discusses 6 key areas of sales and marketing misalignment that causes companies to lose clients and money. Read this and develop a harmonious relationship between your sales and marketing departments - it's in everyone's best interest! Read More

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Duplicate Content - Did Google Do A 180?

Posted by bradjennings under Online Marketing
From http://www.seoaly.com 5907 days ago
Made Hot by: on September 30, 2008 12:31 am

A lot has been made of the recent post at Google's Webmaster Central Blog regarding duplicate content. The post, entitled Demystifying the “Duplicate Content Penalty”, basically calls into question the idea that a site can be “penalized” for having significantly similar content to another site and places the blame on webmasters and SEOs for perpe Read More

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Credit Market Turmoil and Peer-to-Peer Lending

Posted by ArmadaIG under Raising Capital
From http://www.smallbiztrends.com 5907 days ago
Made Hot by: on September 30, 2008 12:31 am

How are the credit markets affecting small businesses in the United States. To try to get some statistical data to answer their questions, the author decided to take a look at peer-to-peer lending. Peer-to-peer lending gets at part of the effect of the credit markets on small businesses because some entrepreneurs borrow money from other individual Read More

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Business Name Blues: Part 2, Website flippers and domain brokers

Posted by mattr under Startups
From http://www.yfncg.com 5909 days ago
Made Hot by: on September 29, 2008 4:10 pm

Part two of the Business Blues series explores the ins and outs, and unintended headaches, of getting your business a domain name. Read More

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Hooray for Bloggywood? Blogging makes you famous

Posted by JuliePower under Online Marketing
From http://eimr.blogspot.com 5909 days ago
Made Hot by: on September 29, 2008 4:10 pm

You may never get a star on Hollywood Boulevard, but many bloggers are making their companies and themselves famous by blogging. And more than half say it's helped them get recognized at work. Hooray for Bloggywood ... Read More

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Slate's BizBox on #customerservice

Posted by BizBox under Marketing
From http://bizbox.slate.com 5909 days ago
Made Hot by: on September 29, 2008 1:48 am

A great story about how a TypePad representative used Twitter to provide stellar customer service. Read More

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Are You Ready To Start A Business?

Posted by mattr under Startups
From http://www.yfncg.com 5910 days ago
Made Hot by: on September 29, 2008 1:47 am

A great assessment tool is available through the Maryland SBDC that can be used by anyone who is thinking of starting their own business. Read More

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The Customer Doesn't Care If You're A Small Organziation - Giorgio Armani

Posted by YEVF under Success Stories
From http://www.youngentrepreneur.com 5910 days ago
Made Hot by: on September 27, 2008 1:37 pm

At 74 years old, he is still busy making people look good. Giorgio Armani is one of the preeminent Italian fashion designers in the world, still going strong after 33 years in the industry. Known for his classically tailored, sleek power suits and clean, high quality fabrics, everyone from the who's who of Hollywood to the bankers on Wall Street h Read More

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Eight Tips for Customer Friendly Surveys

Posted by youssefnia under Marketing
From http://www.critical-metrics.com 5910 days ago
Made Hot by: on September 26, 2008 3:52 pm

Surveying your customer is a business necessity, however, asking your customers to complete a survey that takes 28 minutes and requires them to answer every single question is just absurd. Read these tips to make sure your surveys are customer-focused and customer friendly! Read More