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Improving traffic to your website builds customer loyalty and increases sales. Use these techniques to get more visitors to your website and make them stick around. Read More

Need help protecting your WordPress site from security breach and malicious attacks? Here are the 5 best WordPress security plugins you can use. Read More

Remember when customer service was like 98% face-to-face? Now it's multichannel and if you want to improve your customer experience start with social media.

Like almost anything in life, social media can be the best or worse thing to happen to any business. On the one hand, social media can be a Read More

Automation has become an essential aspect of modern businesses nowadays. This article highlights how well consumers are adapting to automation... Read More

As a long-time advisor to small businesses and startups, I still find many who think marketing is still primarily broadcasting your message to as many customers as possible, hitting them again and again, until it sticks. They don’t realize that customers today are looking for relationships, meaning Read More

New research from Kabbage underlines how important mentors are to small businesses. In fact, the research finds almost all (92%) of respondents that had one found them vital to success in spite of the fact only 22% were mentored when they were a start up. And 89% of that segment wish they’d had a m Read More

This week the U.S. Small Business Administration (better known simply as the SBA) announced that it had offered entrepreneurs more than $30 billion in guaranteed loans during their 2018 fiscal year. As the Administration notes, this amounts to thousands of small businesses receiving capital that th Read More

Search Engine Optimization is a powerful tool to attract and maintain customers. However, many business owners make these fatal mistakes that can cost you customers and sales. Read More

Before you create that next piece of content for your site or social media channel or YouTube channel or whatever, think … is this going to entice someone to buy something from me?
To start this latest edition of This Week in Small Business, co-founder of SMB Group Laurie McCabe and I discussed th Read More