How is Your Meal Sir?

Posted by bloggertone under SugarTone
From http://bloggertone.com 5192 days ago
Made Hot by: BusinessBloggerPro on September 6, 2010 11:39 pm

I was reading a post on a forum the other day from a guy who was outraged by the poor service he'd received in a restaurant. The guy had gone to the trouble of typing up a detailed post describing the entire dining experience and naming and shaming the offending restaurant...

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Comments

Written by JamesEduard
5189 days ago

Yes, I do agree about this thing in here. This is really great thing to achieve. Thanks a lot for this comment.

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Written by Alliso
5189 days ago

Someone say to me, we don't want to be on twitter because we don't want to hear or encourage any bad stuff.

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Written by Alliso
5189 days ago

Someone say to me, we don't want to be on twitter because we don't want to hear or encourage any bad stuff.

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Written by Alliso
5189 days ago

Someone say to me, we don't want to be on twitter because we don't want to hear or encourage any bad stuff.

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Written by nialldevitt
5192 days ago

Hi Margaret, You are right of course the onus is on the business to monitor the relationship and not the customer. Yet many operate a head in the sand approach, see no evil, and hear no evil. Another important point is that companies need to be proactively listening for/to customers & this is particularly relevant online. The amount of times I have heard someone say to me, we don't want to be on twitter because we don't want to hear or encourage any bad stuff. What is so obviously missed is that the bad stuff will be said anyway, it’s just that you won’t hear it and hence have an opportunity to correct it because you are choosing not to listen. Great post! Thanks for sharing, Niall

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