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If you have an interest in the hospitality industry, Hotel management may be the perfect field for you. Using your skills and expertise in this trade can make a huge difference and see you go far in this trade. Here are five reasons to go into Hotel management and the benefits you can receive. Read More

Most businesses have used customer success software to help their customers. It has lead to increased customer satisfaction, reduced churn, and stronger revenue. Here are seven success practices you should implement when using this software.

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As a Hotel operator, you are well aware of the fact that your business is only as good as your guests think it is — if they aren’t satisfied with you or the services that you provide, then, your Hotel is going to be deemed unsatisfactory. If this were to be the case, you’d have a hard time attracti Read More

With the amount of competition, there is in the hospitality industry, attracting customers to your Hotel is always going to be a tough task. No matter what you do to draw customers, there will always be another Hotel nearby doing something that is a bit different and, most of the time, a bit better Read More

For the modern business to be successful, it must have a strong online presence. In fact, it’s thanks to what you do online that you are able to improve your customer relations.

After all, marketing campaigns are primarily run online nowadays, people on large-scale use of Social Media Read More

Customer churn is a concept used to describe how well or poorly a company keeps hold of the customers it acquires – how many stop paying vs how many become long-term customers.
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The average benchmark for a good time-to-response is around 60 minutes. Read some good reasons why your support load is too high and learn how to fix it now. Read More

Outsourcing is a reliable and proven way to grow your accounting firm and keeps clients happy. Read on for more benefits of outsourcing accounting services. You will definitely find those tips helpful in growing your business. Read More

Whatever it is, Hotel guests want it at the touch of a button.

A study by research firm YouGov that was commissioned by ALICE a Hotel operation platform tells us that guests’ preferred devices vary, but their core concern doesn’t – they want their Hotel at their fingertips.
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