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While most businesses think that creating positive customer experience takes a tremendous amount of work, the truth is it only takes a few minutes or a simple gesture to make a customer experience an outstanding one. We have listed five creative ideas on improving the client experience. Read on mor Read More
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Many small businesses fail to realize just how important good customer is for the overall health of your business.
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Need reliable and low-cost ways for your clients to get in touch? Find out some options for providing great customer support, and what tools you can use. Read More
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Content is the core of your online business. Whatever you sell online, you have to publish content on your website or blog in order to attract people’s attention toward your business. You might agree that content is king, but it’s more than that. Content is the heart and soul of your business. Read More
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Forging relationships with clients is extremely important as anyone could tell you, but perhaps more important is knowing what they mean. RelateIQ makes this happen - find out how. Read More
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What's Great Customer Service? Easy: Customer Service is about caring, and showing it. Sean MacPherson's Ludlow Hotel in NYC gets customer service—and then some Read More
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Are Realtors utilizing the tools available to them to increase efficiency and productivity? A recent study by Software Advice has revealed some insights into the Realtors that are and aren’t using customer relationship management (CRM) software. Read More
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In today's society consumers expect instant service; if your product requires a longer term commitment or a greater investment of time, look at how you can break the bigger picture down into bite-sized chunks that your customers can easily consume. Read More
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Follow-up is obviously imperative to lead conversion, but it can often be tricky to determine how much correspondence is too much. You want to stay at the forefront of prospects’ minds without being overwhelming. You want to conduct background checks without appearing like a stalker. Here are some Read More
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If you want customer service to be a priority you must develop a consumer-focused culture - through team goals, operations, and your leadership Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!








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