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Across the globe, different people hold their own celebrations and special days. An awareness of which of your clients are celebrating, whether it is St Patrick's Day, Cinco de Mayo, Bastille Day or whichever special occasion; this can help you put a smile on their faces and cement those relationsh Read More
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CRM (Customer Relationship Management) is an essential part of running any business, no matter what industry. How business owners approach their CRM will vary, but tech is an increasingly important aspect of managing it. Read More
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Customers are notorious for wanting instant service. Learn to use live chat support to grab their attention, answer their questions, and make the sale. Read More
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Are you treating your customers right when they make a call? Here are some tips that you can implement when someone calls you. Make your clients feel important with these tips. Read More
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People like to interact with others who are like them. Check it out the next time you’re out and about for business or pleasure. Having something in common is a good starting point for a business relationship that has the chance to develop into something stronger. Read More
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If you’re a parent of a young child, the question “why?” can be both engaging and infuriating. On one hand, it shows that your child is curious, but if he or she asks it over and over in a short period of time, it can be a bit annoying and lead to a short-fused answer. Read More
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We’ve all likely rolled our eyes or muttered “TMI” when listening to someone talk about something they perceive as important in their lives. TMI, the acronym for “too much information,” extends beyond idle chitchat between you and your colleagues, friends or acquaintances.

We’re inundated with i Read More
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The quality of retail jobs has declined due to technology and e-commerce trends. Our retail expert explains how keeping employees happy benefits business. Read More
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Potential bumps in the road and objections from clients are of particular concern, however, because of the personal relationship that is developing. Easing client fears, treating them as equals and having informative discussions are crucial to the best outcome for all involved. Read More
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Companies understand that offering good customer service is important for loyalty and repeat business. This tale of woe describes what you should not do. Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!








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