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Learn tried and true farming techniques. How to create more listing opportunities: try reaching out to absentee homeowners! Read More

Do your customers adore you? Running a business has never been easy. Years ago it used to be a lot more simple. You provided a good service, and if people liked it, they kept coming back. But in the age of social media, where any one person can send a tweet or a Facebook post that lets the entire w Read More

Successful customer support can increase your sales. Here's how Prepaidzero provides engaging support by shunning a corporate "faceless" image. Read More

The hardest part of being a business owner is getting people who need you to notice you. And then, once they notice you, getting them to overcome their natural skepticism and buyers remorse to purchase from you. *Sigh* What if there was a way where you could accomplish both without feeling sleaz Read More

All you need is the right kind of person to delegate to, a business-grade virtual assistant that you can trust to handle complex functions within your business. In fact, a business-grade assistant with experience in e-commerce is the perfect solution to keeping your virtual shelves stocked, managin Read More

Small business owners can learn a lesson from successful bands when it comes to marketing online: If you want your fans to support you, you’ve got to reward t Read More

Customer service often takes a back seat to sales in developing businesses, but this should not be the case. While sales brings business in, it is customer service that takes customers and turns them into repeat buyers and brand advocates. Read More

Ah, the sting of a negative review. We’ve all experienced them, but you can’t prevent customers from airing their frustrations on social media…can you? Read More

Interaction with users can help drive product decisions, but getting from conversations with users to tangible customer data can still be a big mystery. Here are three steps for getting from a casual, interview-esque conversation with a handful of target users to concrete survey results about the a Read More