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I had one of the most awful experiences at a BestBuy store this past Saturday.  I went into their Geek Squad Center here in the Los Angeles area to have my little Toshiba netbook repaired.  When I say little, I mean little -- it's a 10" screen but it serves its purpose as my backup computer. … Read More
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UX is really an extension of customer service. It's an interaction with your brand. Is your website providing great customer service? Read More
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So you've got your online store up and running. Now. what about those customers? 86% of online shoppers will pay more for better customer service. 50% will only give a company 1 week to answer a question before dropping them forever. 89% of customers will switch to a competitor immediately after a Read More
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Maintaining a contact center may cost serious budget but there are ways to transform these expenses into profit and make your contact center an asset. Read More
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Learn how male and female clients approach the home buying process differently, and how you can interact with both parties effectively. Read More
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Are you interested in hosting a client appreciation party? From what to serve to where to host it, here are some ideas to make your party memorable. Read More
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Customer service is an art, and there are some specific skills you should have in this area that are particular to the world of real estate. Find out what those essential skills are, and let us know if we missed any! Read More
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Here are some tips for building successful, professional relationships with potential clients. This covers everything from managing client relationships online to following up. Read More
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Are you a real estate agent in the luxury market? If not, would you like to be? Learn how to impress luxury home buyers, from appearance to presentations. Read More
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As I was reading them all, I couldn’t get to hold on my emotions and my tears just went flowing down like a waterfall! These were the stories that touched my heart. Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!








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