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If you own a small business that relies on local customers—such as a retail store, restaurant or hair salon—how can you attract new customers? According to the results of a new study conducted by comScore and reported in MediaPost, local search, social networking, mobile apps and daily deal sites a Read More
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Loyal customers are the lifeblood to any business. Here are 6 reasons to help improve customer loyalty for your small business. Read More
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CRM Apps and Social CRM expert tips on customer relationship management and customer retention by the founder of ThinkAboutCRM a leader in the CRM software industry. Read More
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Every business needs to differentiate itself, to find a way to show the world how it’s unique and different. If you don't, what reason does anyone have for choosing your business over any of the others that provide the same goods or services? Read More
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As a small business owner, it’s important to have a strong and successful support team that you can count on to represent your business. However, it doesn’t have to be as hard as it sounds. Here are a few communication tips that we believe will help your small business receive positive reviews. Read More
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Business owners should not only invest money, time, effort and attention, but they should also pay respect for people, especially for their customers. Here are some tips on how to show your real respect to your consumers. Read More
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When a customer phones in to your contact center, the entire customer experience boils down one yes or no question—did you solve their issue? If the reason for the customer call isn’t resolved quickly and completely, then everything else your representative does to improve the customer experience i Read More
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Find out how to provide insanely great customer service, get your clients to love your company and come back with more orders. Customer service guide for startups. Read More
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The relationship between a company and its customers has always been important, but it seems like delivering top-notch customer experience is getting more critical in today’s market. Interactions between brands and their consumers are becoming increasingly more customer-driven thanks to the power o Read More
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Most companies know that long-term customers are the lifeblood of their business...rather than waiting to see whether a particular customer “deserves” special treatment, try treating every patron as special right from the start. Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!








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