Running an online business but not able to take advantage of Content delivery network services!
Content Delivery Network (CDN) Service: Does Your Company Need One?
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In the technology industry, some of the biggest elements that can hurts customer experience — and by that I mean B2B and B2C customers — are overly-complicated product design. You have probably bought something, opened up the box from Amazon, and looked at it like “Where do I begin or how to connec Read More
Chatbots have redefined the way businesses engage with customers and answer questions. Unlike this chatbots can improve sales, your customer relationships, and marketing processes too. Here is how Read More
nnovation is often also viewed as the application of better solutions that meet new requirements, unarticulated needs, or existing market needs. This is accomplished through more effective products, processes, services, technologies, or business models that are readily available to the markets. Inn Read More
A satisfied customer not only keeps coming back to your business, but also brings his friends and families. How can you keep your existing customers happy. Read More
Beginning Monday Oct. 23, NextCon 17, the event held annually by cloud communications company Nextiva, has narrowed its focus this year. In stead of being just another business conference, the company has decided to tweak its event to target the topic of improving customer experience. Here is more Read More
In this post, Ben will going to outline the three methods you can use to gather feedback for your company. These are three methods they’ve used in the past as their business has evolved, so the complexity and usefulness of each method is higher than the last.
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Every SaaS company pours mountains of resources into building a sales team, creating efficient sales processes, and optimizing sales emails.

That’s because the most direct way to impact your revenues is by making sure your sales processes are as tight as possible.
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Customer Success. It sounds great. I mean, it definitely has a nice ring to it. But, what does it really mean? I’d say it’s obvious every company should want to secure the success of their customer base- a company simply can’t survive without happy customers. However, to many people (ahem… me!) thi Read More
You and your customers have the same goals. They want the best possible experience with your company, and you want to give it to them. But any customer support agent is bound to run into trouble delivering that experience sometimes. Here are some tricky customer support scenarios you may come acros Read More

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!