Communication with customers is more than a monetary transaction. It can be difficult, depending on the kind of businessperson you are and how seriously you take your business. Learn some great tips here. Read More
Now you can create your own surveys in less than 10 minutes using FREELY available Google Docs. With few exceptions Google Docs leverages many online survey alternatives and smoothly integrates into custom applications providing real-time data collection.

This article shows the step by step pr Read More
Looking for ways to gain a customer for life at your business? Check out how Captain Lord Mansion in Kennebunkport Maine is doing it. We explore 3 major concepts this local business is doing to create customers for life. Can you incorporate these in your own business? Start working towards building Read More
3quid is a new microjob marketplace that will help you make money online. It is a UK based website that mostly targets UK based audience and now starting to crawl the whole world. Read More
Sometimes I feel like a writer for comedians, talk show hosts, and Saturday Night Live during a political campaign or when Bill Clinton was president. When it comes to corporate CEOs and businesses, the jokes just seem to write themselves.... Read More
If you want to provide excellent customer service over the phone, what should you be aiming for? It’s often said that the “gold standard” is to resolve all customer issues on the first call. Yet resolving 100% of all customer issues on the first call is not realistic. Read More
In my blog posts I hope to shed some light on the ins-and-outs of the Drupal CMS and show you why having a CMS for your website is absolutely necessary. Today, I plan to shed some light on the Drupal CMS and why a CMS like Drupal could be the right solution for you. Read More
If you’re serious about getting customers for life and building a business that can withstand competition then download today’s free guide: Ultimate Guide To Superior Customer Experiences. Read More
Customer service, is the customer always right? Reality is that the customer isn't always right for you, so you should be selective in only dealing with the "right" customers or clients. Read More
A salesman tried to sell me on his ISP with the argument that invading privacy and hijacking search results was OK since they all do it. That is how NOT to do customer sales with a privacy and security freak. Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!