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Stand out from the crowd by tooting your own horn. Clients choose you because you are the best at what you do. Read More

Many companies want to gain new customers instead of retaining existing clients because the concepts of expansion and growth, according to norms, rely on new business for the company, as if the number of a company’s clients proves its success. The quantity of accounts handled by a company is undoub Read More

Free CRM software is customer relationship management solutions that are available for free. Compare free CRM software before you buy the paid edition. Read More

When my husband proposed to me, my mind immediately started thinking about the wedding. There wouldn’t be in long engagement, in fact the wedding would take place a mere 6 months from the proposal – just enough time for me to plan a wedding and the find the perfect wedding dress.

Days after the Read More

You think you dont have time to talk to your customers? This post talks about 5 reasons that it is critical that you engage and take to your customers and make this a priority for your small business or startup. Read More

If you find that you have lost a significant number of customers unexpectedly (often something you notice year-over-year if it’s happened to you), it may be worth doing some research so you can understand what caused the change. If the group of lost customers is large enough and significant enough, Read More

Are you considering CRM for small business? If you are building a customer centric small businesses then you need customer relationship management software. But how do you choose the best CRM solution? Read More

Ecommerce sites need to make online shopping easy. Are you doing everything you can to make buying from you simple? Do you have an 800# and online help? Read More

CEOs of small companies can (and should) aspire to understand their customer’s level of satisfaction of his/her products and services. Follow this easy customer satisfaction guideline to get to the core of what your customers want. Read More