Typically, as a Small Business owner or manager, you don’t normally associate purchasing software to reduce costs. However, CRM software specifically has some cost reduction advantages that are discussed below Read More
Economic and management theory teaches us to examine options with relative scientific objectivity to determine the most efficient and profitable processes to increase revenue. Simply put, we look for the quickest and most effective way to make a profit. Read More
During an economic downturn most business go through the usual motions of cost cutting and layoffs, and while that may help solve the immediate problem of too much expenditures. Read More
The success of your business is largely dependent on your Sales Team‚ the lifeblood of any organization. In an increasingly competitive environment, sales teams need to skillfully manage a range of competencies and toolsets. Read More
Have you ever been frustrated because you can’t find your agreements? Or don’t know which of your employees last spoke to a client? Or which one of your sales brochure is the latest version? Or why don’t your employees realize that “Bob” is your high valued customer that requires special attention? Read More
There are probably tons of articles for what the CRM world is going to bring to the market this year… Perhaps you should read the ones from 2009 to see if the “predictions” were just a great wish list by analysts. Instead of predicting what CRM features are going to be popular or should be popular this year, I am going to take a different approach. Read More
You work for an office automation solutions company. You are one of 100 sales reps but you specialize in selling high end copy machines — you know, the ones that does pretty much everything except pour coffee… Read More
Who are your real customers? Is it people and organizations in the marketplace that has a need for what you offer? Or is it a group of stakeholders closer to home Read More
It is mid-month, your accounting department sends out past due notices and you realize that some of the notices come back because the address is bad. A quick check reveals that the address information has been correctly updated in your CRM system but your financial application is still showing old address or typos. This is just one small reason why CRM Integration to your back-office financial/ERP application can make a HUGE difference if they “talked.” Read More
As we all know, a new initiative is not only financially costly but also sucks tremendous energy out of our team — especially if success is a must. So, if we can minimize any failure points… or better still completely avoid them, we would be in great shape. Read More

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!