In today’s highly competitive business environment, understanding your target audience and how your product or service offerings differ from the competition’s is especially important. That’s where customer satisfaction research comes in. You need to ask your customers how your company is performing in their eyes, rather than make an educated guess about what they think of your business. Read More
How to add a little extra to your clients purchase, make them feel good about their purchase. How this will spread word of mouth and referrals for your business. Read More
Is your company a great innovator? According to business development expert Dan Adams, author of “New Product Blueprinting: The Handbook for B2B Organic Growth,” the true litmus test is customer engagement. “Too many companies fail to factor the customer into their innovation efforts,” he says. Read More
In today’s tough economy, it’s no longer enough to generate great ideas for your growing business. To get ahead, you have to communicate effectively to customers as part of the relationship marketing process. That means connecting on an emotional level. “You have to learn to show your value,” says Maribeth Kuzmeski, author of The Connectors: How the World’s Most Successful Read More
This week I read Seth Godin's Unleashing the SUPER Ideavirus on Vook. I really enjoyed the material, and I absolutely loved experiencing the content as a blend of text, video, and hyperlinks. This is my first time purchasing an eBook (I've read a few free pdfs) and it was an overwhelmingly positive experience.

But I still won't be buying eBooks... Read More
Post your Freelance Projects or get Project done by skilled Freelance Web Designer, Web Developer, Software Developer, Writer - translator, Seo professionals and many more. Submit a free job posting and hire top professionals. Read More
I got off the phone with the assistant "director," of this local tutoring franchise business, and felt really embarrassed. I couldn't believe that we were both in the same industry. The franchise industry. Here's how one five minute phone conversation... Read More
When your customers voice complaints, do you ignore or minimize them? Take heed from the lessons of Toyota. Read More
Word of mouth marketing has changed due to social media. This interview with car legend Johnny Londoff focuses on powerful benefits of customer service as marketing. Read More
When devising a business development strategy, one of the most valuable things you can do as a business owner is make your employees feel like they have a stake in the company. Creating a sense of ownership among employees helps ensure an organization runs more efficiently and less expensively, which drives results. Read More

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!