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We covered six strategies that would help you implement immediate measures for customer retention strategy reform. Of the six, the fourth recommendation (“demonstrate product value”) gained some interest and sparked curiosity from our readers.

Because of this, we decided to write this post to ex Read More
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In today’s marketplace Hotels is challenged by technology, Social Media, New Media, Digital Media and consistent innovations. And today mindshare represents the space your Hotel represent in this marketplace.

It is important to understand Hotel Marketing makes up the Marketplace. The m Read More
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4 actionable steps, 101 researched statistics, and 1 secret step revealed. How you can finally implement a Live Chat Customer Success strategy this year.
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How to Meet the Demands for a Digital Customer Experience

We all know businesses must innovate to keep up with customer expectations.

From food companies reducing sodium in TV dinners for the health-conscious, to car manufacturers producing electric vehicles for the environmentally conscious, Read More
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It must have happened to you: you’re working in a software and suddenly you don’t know how to proceed.

You know what you want to accomplish, but you’re not sure on how to reach your goal. Other times, whatever you’re trying to do simply doesn’t work.

In many cases, you look around and try to Read More
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Hotels that inspire Instagrammable moments to spark a unique relationship with their audience.

Instagram is the place where visual expression from Hotels will inspire visible actions from their audience and Community. Read More
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To stay alive and compete at a higher level, companies must be customer-centric. Find out how your company can do so with freelance help. Read More
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Outsourcing isn't everyone's cup of tea but it is worth a try. If you are thinking of outsourcing your accounting services, try this checklist: Read More
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The following article focuses on the most competent CRM applications, Pipedrive and Salesmate, how they can expedite your small business growth. Read More
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You really can't miss this: Top CS and CX experts share upcoming trends in processes, data, technology, and innovation techniques! [VIDEO + TRANSCRIPT] Read More
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