Access to cost-effect and innovative technology is shaping the modern digital customer experience for hotels.

Today will live in an era where brands create a digital experience offers that embrace customer experience and personalization.

As hoteliers, we have to be cautiou Read More
From spas and business centers to infinity pools and on-site fitness centers, today’s hotels lavish guests with amenities that make their stays comfortable and convenient. Once upon a time, a hotel restaurant was always part of this rota of must-haves. Now, however, many accommodations steer clear. Read More
All hoteliers know dining is one of the critical components of any successful lodging business. Hotels that provide breakfast, have an on-site restaurant or offer room service tend to reel in more customers.

However, the convenience that is food and beverage comes with a unique set of Read More
Do you have home insurance? You should know what all your home insurance covers or how many ways does it protect your house. Here are some aspects generally covered by home insurance.

More on the blog. Read More
The success of retail business is largely dependent on having satisfied customers. Use these tips to keep them happy and coming back to your business. Read More
How can a customer service manager know their team's performance without having a performance review? Answer: they can't.
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If you are among companies looking for fully-integrated support teams with on-demand availability, make sure you look at Support as a Service.
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If you think patients can’t put a price on their health, think again. When seeking medical care, cost is one of the most important factors people take into consideration. Cost transparency is closely tied to patient satisfaction rates. Here’s some advice to help you get on the same page with your p Read More
From keyless room entry to online booking, automation has been assisting hotels large and small for decades. The convenience and experience of this advanced technology continue to raise the bar of guest expectations.

Guests look for ease and quality when booking hotels. Whether you’re Read More
Is your hotel committed to supporting families that care for a child with autism spectrum disorder (ASD)?

Even though ASD is protected by The Americans with Disability Act (ADA) we still see reports from families running into major challenges with hotels that have not taken actions to Read More

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!