With the amount of competition, there is in the hospitality industry, attracting customers to your Hotel is always going to be a tough task. No matter what you do to draw customers, there will always be another Hotel nearby doing something that is a bit different and, most of the time, a bit better Read More
For the modern business to be successful, it must have a strong online presence. In fact, it’s thanks to what you do online that you are able to improve your customer relations.

After all, marketing campaigns are primarily run online nowadays, people on large-scale use of Social Media Read More
Customer churn is a concept used to describe how well or poorly a company keeps hold of the customers it acquires – how many stop paying vs how many become long-term customers.
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The average benchmark for a good time-to-response is around 60 minutes. Read some good reasons why your support load is too high and learn how to fix it now. Read More
Outsourcing is a reliable and proven way to grow your accounting firm and keeps clients happy. Read on for more benefits of outsourcing accounting services. You will definitely find those tips helpful in growing your business. Read More
Whatever it is, Hotel guests want it at the touch of a button.

A study by research firm YouGov that was commissioned by ALICE a Hotel operation platform tells us that guests’ preferred devices vary, but their core concern doesn’t – they want their Hotel at their fingertips.
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Without guests, your Hotel is nothing more than four walls, a few rooms, and a reception desk. To inject your business with some much-needed life and potentially turn it into a money-spinning venture, you need paying customers coming through your door’s day in, day out. This, then, means that you h Read More
When you get a new customer, you want to make sure they feel welcome, you want to treat your customer as though they are a piece of gold or a member of your family and not as a statistic. Read More
Owning a Hotel near a major road has several obvious appeals. You can attract road trippers who want a good night’s sleep, can help entice those suffering on a long commute to enjoy your services, and generally get seen by every single of the thousands of cars that drive by your establishment day a Read More
Automating your customer service, particularly over the phone, saves you and your customers time and aggravation. Calls are dealt with much more efficiently. Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!