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conichi is The Hotel App that connects guests and hotels with the vision to create memorable guest experiences. Learn how to make your Hotel a SmartHotel today. Read More

Empower your customer service agents with proper trainings in personalizing interactions.

Here are tips and trick you can teach your call center agents. Read More

Perfecting customer interactions has thus risen to the top of business leaders’ priority list. This, however, may seem like an unrealistic goal. Somewhere along the way, your support reps may commit some mistakes. These lapses may look negligible at first, but if not corrected, they could smear you Read More

Will artificial intelligence (AI) tools eventually gain enough power to drive all humans out of call centers?
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Improving your Hotels culture to meet new customer demands. is worth the effort. Discover How To Beat Competition Delivering Sensational Social Media Service. Read More

Customer engagement is an obligatory paradigm for every business to lead and make its roots strong. With the ever increasing competition, it’s not only your product or offering that will distinguish you. But an overall experience and customer journey outlines your business impression on others. Kno Read More

Customer Expectations will continue to be on the rise in 2017. Here are a few ways retailers will be looking to meet these expectations. Read More

Providing good customer service is something that requires work. Here is what your company can do to ensure you provide good customer service in 2017. Read More

Was your email marketing strategy successful in 2016?

What is your email marketing strategy for 2017?

Let`s see what you gonna do to stay ahead.

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#gauravkumar Read More