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The reviews by the customers are the real asset of online stores. Almost 71% of the customers will read the reviews and influence their decision of buying through a specific store over another. It is more likely that customers will buy a product if it has more reviews that are positive. Read More

Single sign-on tool allows your customers to use single credentials to access all of your web properties. To know more benefits, check out this article. Read More

Elegant MicroWeb designed a customer loyalty widget for a UK eConsulting, Market Research Co, including email capability, ranking, response tracking & analysis Read More

Customers are the mainstay of every successful business. So, how well do you treat yours? Here are 10 powerful phrases you should be uttering more to your customers...if you want to make your customers happy and buy more from you... Read More

Providing the resolution of customer’s query in quick time is a challenging task. But there are some technology which can help. Read how co-browsing can help business for customer support Read More

As a startup, we focus on customer service intently.

Frankly, it’s one of the few areas where we could possibly have a competitive edge over larger companies with more resources and stronger products.

For one reason or another, the larger companies get, the more impersonal and infrequent thei Read More

Who are your business customers and what do you know about them? Do you know what your customers really want and how to easily meet their expectations? The infographic below showcases top 7 most essential things you should know about your customers.... Read More

Presenting here five major reasons that are driving the need of unified customer identities. A must read article for every business owner. Read More

Of course, brand owners like you want to give customers the kind of experience they deserve. But what if you’re sabotaging your own game without realizing it?
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