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When customers are happy with your business, then they'll come back. It’s simple as ABC! Below are some ways to make sure you can do a good job so your customers will always stay loyal to you: Read More

In this SeizeYourBusiness.com entrepreneur video, Bill Chu discusses how attentively listening to your potential customers can build trust, allow you to provide better service, and promote cross-selling and referral opportunities. Read More

A Hotel Guide on what to expect when you decide to book a Luxury Hotel. The Details That Matter - Top Things Every Luxury Hotel Room Should Have Read More

Contact Bay to Bay Office Solutions (408-919-2912) for new and used office furniture, furniture liquidation, office relocation and office space planning in Bay Area. Read More

Customer service is everyone's responsibility, but most of us don't understand that. Either they don't have knowledge or don't bother with. So here are some of the tips how to motivate your team for better customer service. Read More

Best practices from a Customer Success Manager at Intercom on staying proactive, creating real client relationships at scale and understanding when to expand your customer care team. Read More

More and more terms like customer engagement and customer experience are being used in today’s business lexicon. And more and more you see them being used interchangeably. On top of that customer service and customer experience are used the same way. And if that weren’t confusing enough, in many Read More

Every single customer on this planet seeks an unbelievable experience with a company. But providing seamless customer service is not an easy job, it required solid strategy, technology, and resources. You can employ these customer service tips to make it happen. Read More

The way to outperform the competition is to focus on relationships rather than just sales. Here is how customer service creates business relationships. Read More