There are thousands of tools in the marketplace to help you conquer retention. Choosing the right ones can seem as daunting as solving retention.
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Online travel agents like Expedia and Booking manipulate search results, dimming hotels that dare to offer better deals to direct customers. Travellers around the world should learn that the so-called "best price guarantee" promise made by booking sites is a myth and the best offer will most probab Read More
A SaaS company without a customer success system is like a lion without teeth. You can chase customers all you like, but when you catch them you’re thinking “now what?”.
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In order to maintain and strengthen your reputation, mend relationships with unhappy customers, keep current customers happy and loyal, and grow your business, you have to put a plan in place to effective manage customer service across multiple marketplaces.

Here are a few tips and tools you can Read More
Every entrepreneur would like to build effective communication with customers to make them being attached to your brand. To succeed in it, use these 9 tips to improve your communication strategy and build a long-term relationship with the customers of your small business. Read More
Are your customers using social media?

Do you want to provide them with better customer service?

Today’s tools make it easier than ever for brands to ensure that no customer service issues go unresolved. Read More
A company, especially a start-up, should always be customer centric to make sure that their clients are happy and very satisfied. This can fuel growth and client retention too. Here are 5 customer service hacks that can make it happen. Read More
To have a better understanding of customer service, here are the usual challenges encountered by fast-growing industries nowadays. Read More
As customers’ expectations change, the definition of customer service also evolves. Now, it has become more than just answering queries. Read More
Money Freedom : How to Earn it is the real way how you can make money and live life happily without worrying to look for jobs or some other ways, Read More
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Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!