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Since sites such as Yelp, Google+ Local, and Citysearch started to hit the web, many small business owners are struggling to figure out how to fill them up with glowing, positive reviews from customers.

Naturally, consumers are making these sites their first stop when it comes to choosing a busi Read More

Several banking institutions include started utilizing social websites to aid these individuals with many methods from the financial industry the particular personal sector for you to selling his or her most up-to-date charge cards. By means of embracing the most famous methods obtainable, the in a Read More

With any workflow problem, the aim is to work as efficiently as possible – not in a “buzzword” way, but in the sense of making life easier for everybody. I learned this philosophy from R. Buckminster Fuller, who coined the term dymaxion, by which he meant “world-energy efficient.” Read More

More than 8 out of 10 people say that opinions and recommendations from people they don't know indicate brand quality and influence what they buy. Read More

We all know great customer service requires attention all year long. Your calendar provides helpful opportunities to connect and focus your customer service efforts during key times during the year. Read More

Starting a business is easier when you stay on top of your leads and turn potential customers into paying customers.
The internet has given us the new ability to track large amounts of data over time and compare it within that tracking system. With these applications, organizations are becoming mo Read More

The benefits of fully equipped CRM for SME are infinite. But to cut the long story short, CRM is supposed to help you provide services above and beyond the expected. Meeting consumer expectation is now harder than ever. Simply because, the bar is being set higher all the time. Read More

Social CRM combines the power of social media with customer relationship management (CRM). Your customers are connected to you in large numbers through social media. Use it!... Read More

As successful and as fast as ecommerce is growing, there is still quite a lot of room for improvement. Using technology to deliver a much more “human” experience for shoppers, is one of the biggest areas for innovation.
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